As of 9 May 2023 we have had a number of telephone calls from members of the public who appear to have been called from our main switchboard number – 01923 672251. Unfortunately this seems to be an example of “spoofing”, where phone calls are deliberately made with a false Caller ID number. This could be for the purposes of a scam and we are therefore advising anyone who receives a suspicious phone call from this number to put the phone down immediately. If they think that it could be legitimate they simply need to call us and we can confirm whether or not we made the call.
We have contacted OfCom but unfortunately there is nothing they can do about these spoofed calls. However they do have some useful guidance at https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/phone-spoof-scam